100% agree with you, the steps to resolve this without Dev involvement are far and above what should be expected of the playerbase. I just wanted to put this out there for folks who have the time/ability to do it. Even though Microsoft "officially" discontinued the Free Upgrade back in 2016, they still offer the service for free if you have 7. Takes about an hour or so (not including reinstalling D2) depending on how much you have on your machine. Just a friendly FYI to all.