JavaScript is required to use Bungie.net

Help

Help us help you.

This thread is inspired by another: view original post

8/25/2021 6:08:36 PM
32

Is the handling of this bug acceptable under the circumstances?

Yes

47

No

294

Alright, let's go over the situation. A lot of people obviously can't even run the game to get to the title screen. It seems to include all win7/8 users and a portion of win10 users as well. It also appears to affect both 32 and 64-bit operating systems, even when fully patched and updated. It affects both high-end and low-spec PCs with a wide variety of graphics subsystems. I would speculate that most of the people who can run Destiny 2 at this point are Win10 users with high-spec hardware that ran some other game or SDK/development software that install a workaround of their own that also fixes Destiny 2 - or perhaps people who already installed Battleye manually or with a different game before some autoupdate that interacted with it. Can anyone confirm Season of the Lost running on Win10 32-bit (preferably Home,) or getting these specific errors on Win10 64-bit (preferably Professional?) Nothing a user can do generally helps: "upgrading" to win10, verifying the game cache, reinstalling completely, installing "missing" DLLs, etc. All of these "solutions" are reported as failing. Common elements are references to a missing "api-ms-win-core-path-l1-1-0.dll" and, when brute-forcing past that, a 0xc0000007b error. Battleye may be part of the problem and letting people run the game without access to Crucible when Battleye isn't running might be a partial solution that, at the very least, might help gather less obfuscated error info since it appears to be corrupting error messages. And it still isn't acknowledged in the "Known issues/Vital Info" thread - this is not "low performance", it is "no performance." "Hello. We're currently investigating this issue." seems to be the ONLY acknowledgement Bungie has given this issue, in one of the largest threads about it with hundreds of users saying they are unable to play, and some of those statements mysteriously just disappearing over time. The near-silence from Bungie despite the severity of the issue is deafening. The minimum requirements still state Windows 7, yet Windows 7 cutscenes have apparently been dysfunctional since Beyond Light launched, and now for a complete day the game has been unusable for everyone running win7/8 and a substantial portion of the win10 userbase as well. A lot of people do not want to run Windows 10 for various reasons. I have two words Bungie management should keep in mind here: False Advertising. To the executive suite: Fix this and give workers the resources to do proper minimum requirements beta testing. If the problem is Battleye, pressure them to support Bungie's entire userbase including the 7/8 users on threat of losing Bungie's business to another service provider and becoming known as the problem here, which might lead to a boycott of Battleye. If they don't want to listen and support Bungie and Bungie's userbase, they can suffer the consequences. Chances are, after this, if Destiny 2 doesn't return to previous levels of compatibility quickly, they're going to suffer reputation damage anyways, because everyone will suspect they were largely responsible unless there's clear evidence to the contrary. This bug will probably also generate a lot of lost sales for Season of the Lost and Witch Queen, proportional to how long it takes to get fixed. I hope Bungie is taking that into account when prioritizing it relative to e.g. problems in season content for those who can actually play.
English
#Help #pcsupport

Posting in language:

 

Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

View Entire Topic
  • No this and the last 4 years content launches have been catastrophic but atleast once in Y1 we atleast got compensated with a paltry sum of silver for missed game time. Since then every new content launch we lost atleast a day or two of launch time which is the key time to play with friends and often time ppl took off just for this, our time is money and when we pay for something that presented as being able to run fine and that then not being delivered then thats a breach of trust. Even worse is then they have the gall to tell us to pay 25$ for fond memories in form of the gjallahorn so we can celebrate something that should be free as a sign of celebration for them and the community which amounts to borderline and no just is extortion. Even worse is that we were not informed or asked about battleeye sufficiently in advance, hell a basic google check on their part would have showed them the problems with battleeye and win 7. Battleeye is notorious for false positives and not really helping with anti cheat so if they wanted token anti cheat they should have just gone with EAC which atleast works mostly quietly in the background and can be implemented with off modes. This is made worse since most of the community is PVE and doesn't care about PVP which has had an uncomfortable focus for far too long to the clear detriment of PVE content that can be seen over years 1-4 of D2 to the point that you can clearly see that Y4s seasonal arenas were rehashes of Y3s. This cannot go on, the fake free 2 play and basically charging trough the roof for what amounts to usually up to 5 hours of content at best for 3 months and now they went the way of notorious game devs like gajin games or wargaming by extorting ppl 25$ for their nostalgia and fond memorie. No even worse as the before mentioned devs only overcharge for junk like an ingame vehicle. They don't bring back an event or removed one an charge you for it but just make it earnable in-game for free and they have a legitiamte justification of being actual full free 2 play games which is not true for destiny 2.

    Posting in language:

     

    Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

    3 Replies
    You are not allowed to view this content.
    ;
    preload icon
    preload icon
    preload icon