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Edited by BNGHelp6: 8/26/2021 9:34:47 PM
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Program can't start due to mysterious missing file (win7, 8, 10)

Getting this error after battleye starts Windows 7 This has been reported on Windows 8 and 10 as well. Reinstalls haven't helped, replacing dll hasn't worked, reportedly upgrading to Windows 10 has had some success but also some failures. Patience is required, but silence isn't If you're having the same problem, please post here so we can keep the pressure up. "which system are you having this bug on" poll: https://www.bungie.net/en/Forum/Post/259508350/0/0 Our issue made it to the top of the issue list in todays TWAB, so we have some progress, however shallow it may be.
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  • Same here. Win7, nothing works.

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  • I'm on Windows 7 as well. If you run "destiny2.exe" directly instead of the launcher file, you will see that the missing DLL is: api-ms-win-core-path-l1-1-0.dll It is supposed to be part of the Microsoft Visual C++ Redistributable, but for some reason it is not installed, even with the latest version.

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    • cant boot destiny 2 on windows 7 due to "missing file" and from posts in this thread I dont think a reinstall will work

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    • Edited by Feltharion: 8/27/2021 4:34:48 PM
      [b]DON'T LET THIS THREAD DIE[/b] Seriously, they can't just ignore Win 7 users/players/Guardians, and I personally don't want to stop playing if the game works fine without BattleEye...I play since Destiny 2's Beta and [i]this is the first time I face such an issue[/i], also if not obvious, I'm also on Windows 7. I didn't even bother to get Beyond Light because of the cutscenes update that broke them for us too (asides being a heretic and wielding the Dark, of course), but like...come on Bungo. I ignored the New Light issue because I can watch the cutscenes later on YouTube, but this? My game refuses to open, so I'm unable to even play it. Also the issue is -blam!- BattleEye, it's not working properly on Windows 7, not detecting the game's executable somehow. I just want to thank you guys for upvoting my comment/reply, Bungie needs to be aware we're part of the player base, even on an outdated OS, some can't afford certain upgrades, that along with other issues (like data trading), so to any of you reading this, please don't come over here telling us to upgrade our System. Please. [i]It's worth noting Windows 7 is in the System Requirements, even in the Recommended Specs.[/i] And I get you guys must be as mad as I am, but let's keep it a supportive place. Bungie employees are people and workers just as we are, so let's [b][i]not[/i][/b] attack anyone or simply be aggressive towards them. I'm sure they'll look forward to it considering we are their users, regardless the time it takes. [b]UPDATE:[/b] It's confirmed it's something on Bungie's end (the game itself), they had changes in the build along with Season of the Lost release. Bungie has noticed us and is currently investigating our issue. I didn't comment before, but I [i]did[/i] try as many things as I could and always do with games not working on our System and it usually solves the issue. However, this time was different. All I could get was more "information" in a way, and these would be what everyone probably knows at this point, which is the lack of "api-ms-win-core-path-l1-1-0.dll" in the System, a DLL not needed so far, which is weird at the very minimum. And then eventually, if you work around that (replacing the DLL in any way), you get [i]another[/i] error, which is Error Code "0xc000007b". And then if you also manage to work around [i]that[/i] you get yet another error, this time for some reason it's not finding "destiny2.exe", which is also weird considering it's right there in the Game Folder. That's all I got Guardians. Hopefully we'll get a fix and update soon, stay tuned everyone! And thank you, LordShenlong, for creating this Topic and helping us get Bungie's attention. Eyes up!

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      • Uh, alright, now maintenance is complete. Сheers. Hmm. But this... battleye is pure evil, so many different errors, so many.. smthg like : [spoiler]Failed to start BattlEye Service Failed to launch game. 00:03:43: Starting BattlEye Service... 00:03:43: Failed to start BattlEye Service (1058). 00:03:43: Installing BattlEye Service... 00:03:43: Failed to install BattlEye Service (4, 30000020). 00:03:57: Installing BattlEye Service... 00:03:57: Successfully installed BattlEye Service. 00:03:59: Launching game... 00:04:00: Failed to launch game. Failed to initialize BattlEye Service: Driver Load Error (1072). [/spoiler] And yea, after a some shamanic dance it give me 0xc000007b error (if a have ...core_path.dll) if i havent, i still get mysterious missing file. win 7, 1050ti. 2fps cutscenes - it was bad, but I could easily fix it with spam esc button. HEY, ANTICHEAT-BOTTLE-EYE! WIN 7 IS NOT A CHEAT!

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        • Edited by ch0cooo: 8/25/2021 12:47:34 AM
          Yup same issue here and still no solution from bungies side... Tried both reinstalling once and verify game files multiple times as its been hours since this problem started and yet no difference or solution from bungie/battleye. its so stupid

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        • 22
          Bungie please fix, us win 7 users can flat out not open or play at all :( It says we're missing a file, but not what D:

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        • Happening to me too, Windows 7 here

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        • Yeah i'm also getting the same error, plus on Win 7 Hopefully they implement some kind of fix soon.

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        • im on 7

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        • Yeah! The same is happening to me! I literally uninstalled the game, shut down the pc, logged in and out and nothing happened. It shows the exact message

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        • The dlc of an international game company is eager to sell money without even completing the basic tests. It sucks.

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        • Same problem really bummed about this. Please Bungie fix, I could deal with 2fps cutscenes but this is preventing Win7 users from playing the game they bought.

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          • Damn program even states in its Agreement that you accept the invasive nature of it... I think it's bullshit that they value privacy. And the fact that it will lag the game, and in this case make it unplayable, is going to seriously hurt players with lower end PCs.

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          • Yup, same problem, game doesnt launch after the last update, reinstalling didnt help. Win7 users are not viewed as players anymore I guess

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            • 13
              Same issue...Sure would like to see some response from Bungie on this...

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              • there is an opinion that the problem is due to an anti cheat it does not work in windows 7

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              • Edited by nullfrag: 8/25/2021 5:18:35 AM
                same problem, win7 user,reinstall didn't help. ruined my day...

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              • Edited by YuYuS: 8/25/2021 5:53:02 PM
                12
                Last season, cutscenes with 3fps. New season - new problems. D2 does not work on win7. Why bungie not admit it and return the money or fix it? In the new DLC, support for win7 is again indicated. Greed is invincible

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                • Edited by JotJTX: 8/25/2021 2:13:35 AM
                  Windows 8 Pro user here and I have the same problem. Stayed up late at night to try the new season and got this :<

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                  • Same issue here. Windows 7.

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                    • Edited by blitzcringe: 8/24/2021 8:33:15 PM
                      I heard that some of Win10 guardians have same issue. By the way, i dont wanna change my OS because of this "usefull" anti-cheat

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                      • Same here, help us.

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                        • same problem here with win7! Destiny Storepage indicates it supports win7... they should really look into this!

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                          • Edited by Fish: 8/25/2021 2:16:45 AM
                            16
                            Lot of users experiencing issues seem to be on Windows 7. Alternatively other users running beefy rigs are having crashes while playing at high frame rates. Good patch Bungie 👏

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                          • same for me. waiting for the fix!

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