I recently claimed bungie.net rewards and yet they have failed to show up at the postmaster or any vendors. I am completely confident that all of the requirements have been made they were claimed within the date and all of my account information is correct. I have received no emails nor have they showed up at any vendor or postmaster. The items are a prime engram and two emblems.
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The emblems show up in your collections general section (assuming they were d2 emblems).