Unable to claim Vault of Glass art print from Bungie Rewards
On July 5th, myself and a full fire team beat the new Vault of Glass. But now, the Bungie Rewards page is not letting me claim the reward for the art print.
The game seemed to think we beat the Raid:
- We defeated Atheon with no sync or dropout issues.
- We stayed in the Raid for a few minutes.
- I (accidentally!) bought another Corrective Measure from the terminal among the glass at the back of the room.
- We successfully exited to the Tower or possibly to orbit and then the Tower. Either way, there were no issues exiting the Raid.
- I even got the popup about redeeming the Bungie Reward for the art print. That's how I knew about it.
I'm pretty sure my Bungie.net account is properly linked. I've redeemed other rewards in the past. I'm pretty sure my email is properly linked, as well. So, at this point, I'm not sure what else to do or what else to check. I probably won't be able to run the Raid again before the deadline.
Please help. Hope shines brightest in the dark, and all that. :)
Your role as a moderator enables you immediately ban this user from messaging (bypassing the report queue) if you select a punishment.
7 Day Ban
7 Day Ban
30 Day Ban
Permanent Ban
This site uses cookies to provide you with the best possible user experience. By clicking 'Accept', you agree to the policies documented at Cookie Policy and Privacy Policy.
Accept
This site uses cookies to provide you with the best possible user experience. By continuing to use this site, you agree to the policies documented at Cookie Policy and Privacy Policy.
close
Our policies have recently changed. By clicking 'Accept', you agree to the updated policies documented at Cookie Policy and Privacy Policy.
Accept
Our policies have recently changed. By continuing to use this site, you agree to the updated policies documented at Cookie Policy and Privacy Policy.