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`${userDetail.user.displayName}${userDetail.user.cachedBungieGlobalDisplayNameCode ? `#${standardizeBungieGlobalCode(userDetail.user.cachedBungieGlobalDisplayNameCode)}` : ""}`}}
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1/26/2021 8:51:09 AM
2
Shaders I Own Are Missing From 'Collections'
I own the Golden Trace shader (my favorite one) and had it on my entire set of gear for my hunter, but it is not showing up as owned in 'Collections', so I can't buy more with glimmer and legendary shards on either my hunter or warlock. I don't know why this is and any help would be appreciated. I tried dismantling the gear that I put the shader on (gear did not come with shader, I owned shader first and put it on the gear) to get it back, but no luck there and 'Collections' still implies that I don't own the shader. I will attach links of some gear I have with the shader on it, as well as my 'Character' screen to verify my account. I am on PS4.
Any help is appreciated!
Image Links:
https://drive.google.com/file/d/1kokimqNWwunx4gtqO_TIhDBslGYyURBM/view?usp=sharing
https://drive.google.com/file/d/1ARWAw51NBNy94PKXIO29bTtHF7yx3tg3/view?usp=sharing
https://drive.google.com/file/d/12OGm_5t4ghFEl83mM9bVtZ2ol3QuY-BW/view?usp=sharing
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Hi. Thanks for your report. Collections doesn't track that you own a shader until it falls into your inventory. Collections tracking didn't begin until May 2018. If you didn't have a shader in your Vault or inventory at the time that Collections came online, and only had them on weapons, armor, or items, then you'll have to earn them again by getting them to drop into your inventory.
