Every time I make genuine constructive criticism in the forums or anyone brings up an issue on YouTube I feel like we’re talking to a brick wall. 9 times out of 10 we get no response about genuine issues that are plaguing the game which are brought up constantly. Core playlist lootpools, crucible maps and gamemodes, stasis, vendors, strike playlist’s repetitive strikes, light subclass balancing, sunset weapon reissuing, lack of things to do in the cosmodrome, gambit and its plethora of problems. There is more small problems but you understand the point. It’s the fact that I rarely see the “bungie reply” on posts anymore, while I know a few posts are not necessarily constructive, some are and really do establish some real problems in this game that aren’t being addressed. This also goes for YouTubers who are ignored big or small. I understand if bungie says one or two things on Reddit but not everyone uses the platform. There needs to be a lot more communication in the future because the game is in a very stale spot right now with no real reason to play beyond the weekly reset.
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They are employees and most probably pretty high up on the ladder, being employees they’ll do as little as possible with the least amount of effort..