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Edited by Zero: 12/10/2020 8:56:43 AM
12

XSX & XSS : Game freeze and console crash since update

Hi there, I'm writing here because I'm about to send my XSX for replacement, but I'm not sure it's an hardware issue. I'm playing Destiny on Series X, and so far, it was a smooth experience, since the next gen update, I'm having some bad console crashes. It can happen in lost sector, in patrols, in Crucible. Always the same patern, the image freezes, the sound turns off, and like 5s later, the console just shutdown. (during those 5s, hitting the Nexus button on my controller does nothing, no console menu, so the system is frozen) I called the Microsoft support yesterday, explained everything, and despite a full factory reset and game reinstallation, the crashes still happen. So we agreed to replace the console. BUT, same day, my girlfriend is back home with a Series S for herself, guess what, I gave it a try, and same issue. So I'm wondering if it could come from the update, and if so it could save me a useless replacement if the issue is known and a patch is on the way. Thanks!

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  • Same thing happening on my Series X. Had it happen twice in about 8 hours on Tuesday but it happened everyone 3-4 crucible games on Wednesday. Xbox Support told me it wasn't a hardware issue and that Bungie would patch it. I don't believe it's a Bungie issue because my friend hasn't had a single problem on his Series X.

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