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10/27/2020 9:06:40 PM
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Collector's Edition Code Already Redeemed?

The Beyond Light Collector's Edition arrived for me today, and when I reached the Europa postcard, I saw the code on the back. I entered the code into the redeem code page, and I was given a message saying it was already redeemed on another account. How did this happen and how can I get the code and emblem that was stolen from me?

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  • Hey there! You will need to contact the [url=https://bungiestore.com/pages/customer-service]Bungie Store Customer Service[/url] as they are separate from the forums. They may be able to look into this issue. If they are not able to help you with this issue, then unfortunately nothing can be done.

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