I see so many people complaining about legitimate problems with this game. I've throw my fair share of complaints against the brick wall that is these forums and I know I'm just a drop in the bucket with no real sway. I fully expect my voice to not be heard.
However, when I see a good amount of players agreeing on the same complaint, including some bigger names, and Bungie still doesn't seem to get the message, I feel there's a major problem there that really needs to be addressed. Does Bungie even look at these forums? I know there more salt here than the frozen food section at Walmart, but there are legitimate concerns that crop up from time to time, but go unaddressed.
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The disconnect is the community managers, they are star struck for streamers and rely on them for carries so they only listen to them