I've been randomly banned from the game for doing absolutely nothing. I've been playing this game since 2017 and had a lot of progress on this account. I've read the terms and conditions and I am very confused to why I have been banned.
I only have these third party programs running in the background:
Corsair iCue
A RedDragon mouse software (for lights and remapping)
Discord
Steam
Brother Print service
AMD radeon software (graphics).
The only thing I can think of is the fact I use the AMD software overlay to change graphics settings if my game performance decreases and I have only emote macros programmed.
I did sign into the braytech tracker only minutes before the ban but I am really puzzled as to why this has happened.
UPDATE: An appeal has been made but from looking at other forums and posts it's unlikely I'll get my account back. I've never used boosting or any method of cheating/hacking that could potentially get me banned nor run any malicious softwares in the background. I don't even know how to do any such thing in the first place I just wanna enjoy the game.
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Allo there, The #Help forums are not able to assist with appeals of restrictions or bans. However, there is a process in place for you to appeal your ban or restriction. [u]Please review the [b]Contact Form: Appeal Ban or Restriction article [/b][url=https://www.bungie.net/en/Help/Troubleshoot?oid=48629]found here.[/url][/u] Please note that, as mentioned in the article, there is no guarantee for a response, nor is there a guarantee that your ban or restriction will be overturned. [u]For more information on Bungie's policy regarding bans and restrictions, [url=https://www.bungie.net/en/Help/Article/11929]please review the policy here[/url].[/u]
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[quote]I've been randomly banned from the game for doing absolutely nothing. I've been playing this game since 2017 and had a lot of progress on this account. I've read the terms and conditions and I am very confused to why I have been banned. I only have these third party programs running in the background: Corsair iCue A RedDragon mouse software (for lights and remapping) Discord Steam Brother Print service AMD radeon software (graphics). The only thing I can think of is the fact I use the AMD software overlay to change graphics settings if my game performance decreases and I have only emote macros programmed. I did sign into the braytech tracker only minutes before the ban but I am really puzzled as to why this has happened. UPDATE: An appeal has been made but from looking at other forums and posts it's unlikely I'll get my account back. I've never used boosting or any method of cheating/hacking that could potentially get me banned nor run any malicious softwares in the background. I don't even know how to do any such thing in the first place I just wanna enjoy the game.[/quote] Graphics mods or hacks will get you banned. Anything that injects code into D2 will result in ban. Cheats or no cheats.