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7/15/2020 8:29:52 PM
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Issues with Cerebral Explosion Twitch Prime Reward

The Twitch Prime website shows that I claimed this reward but I do not see it on my redemption history in Bungie.net and do not have it with Amanda Holiday in the tower. I was able to successfully redeem it for the previous Twitch Prime reward and none of the accounts have changed. Can I please get help in fixing this and getting the reward into my account?

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  • Hey there! Do you share your Amazon Prime account with anyone else? If so, do they play Destiny 2 and do they also sign up for this program? Have you tried logging in and out of the game to see if anything changes? To confirm, you've double-checked that the Gear Drop has been claimed on the Twitch Prime site? If you go into your Bungie account Settings and click "Accounts & Linking," do you see Twitch Prime at the bottom of the page under the "Authorized Applications" sections? Have you claimed your reward in your [url=https://www.bungie.net/7/en/Codes/Partners]Partner Rewards section[/url]?

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