Hey bungie, I like many others can no longer play on xbox due to the watercress error this is becoming more and more of an issue I am seeing more people day in and day out getting this error. Reinstalling the game doesn t work, account linking makes it able to be played on other consoles such as ps4 but I now have no friends to play with. Clearing the cache on Xbox does not fix. it quite clearly is a server side issue on the account (your end) as I can make and use a new gamertag and play the game fine on Xbox. I have Seen cosmo reply on a reddit post back on April 9th but no news since. I like many other players are just looking for an update. I am fortunate enough to have another console to play on, others do not.
I would love to be able to get back onto Xbox as that is where I enjoy playing and have a community of people to help with trials.
Again just looking for an update, I understand it's not easy with the limited access to your office. Stay safe.
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It's been getting me too. Yesterday I was able to get passed the character selection screen. And I was able to play for awhile. I basically did things like you would in D1. Where u have to go to orbit and then start an activity. After each activity I'd quit and go back to orbit. Repeat process. Hopefully this works for everybody provided you can initially get to orbit to begin with.