You can't keep trying to make the game you want AND make everyone happy. You have a slew of players right now who don't even like the idea of playing a MMORPG type game, when the game you want to make is just that. Let these players go and continue the path even if it means losing players. You finally have a chance to leave your mark in the genre you planned on developing since the start of destiny.
And I for one would love to see you embrace this and go full speed ahead with it. This customer service has got to stop. It's not our game, it's yours.
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Lol that's not how this business works. Devs make a game that will make money. Bungie can make their game and if we don't like it, we don't buy in. If enough people don't buy into it, it makes no profit and fails. We, the consumers, control this business through our wallets. We don't let the business control us.