You can't keep trying to make the game you want AND make everyone happy. You have a slew of players right now who don't even like the idea of playing a MMORPG type game, when the game you want to make is just that. Let these players go and continue the path even if it means losing players. You finally have a chance to leave your mark in the genre you planned on developing since the start of destiny.
And I for one would love to see you embrace this and go full speed ahead with it. This customer service has got to stop. It's not our game, it's yours.
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The BDF has been summoned.