Are you going to the WEB page of Bungie.net or on the App?
Go to web page Bungie.net
Go to Rewards
Click to claim
Check collections/flair/events
Wait for it to appear may take up to 24 hrs
English
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Both on the app and web browser. Every time I try to claim the reward, I get an error message stating "ERROR This token is attached to an expired offer that is no longer available. (2021)"
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Edited by Hook'd on Ebonics!: 2/18/2020 9:46:27 AMPhoto of the error message in the Tweet https://twitter.com/dangjacky1/status/1229701480338247680?s=21