Hi there. Have you checked your [b]Consumables[/b] inventory screen for an Eververse package that you can open?
You can contact us through our [url=https://www.bungie.net/en/Help/Troubleshoot?oid=13681]Eververse Missing Item contact form[/url] and we'll be able to look more into this issue.
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After a delay, the item appeared in the Inventory without any further issue. Thank you!