[quote]-Explanation of the differences of a ban, suspension, or restriction: [b][i]Ban[/i][/b] - You receive a message along the lines of "Not so fast...". This is a permanent removal from all things Destiny for that account. [b][i]Suspension[/i][/b] - This is for leaving matches early. They generally last about 30 minutes. [b][i]Restriction[/i][/b] - This is for having a consistenly bad connection that has been reported by other players and confirmed by Bungie staff. The first is a warning, then two weeks, then two months, and finally a permanent restriction from all matchmade activities.[/quote] [quote]Provide the following and somebody may be able to help you troubleshoot your connection. -Internet provider -Modem/router brand -Download/upload speed(tested, not advertised) -Connection type(Hardwired/Wi-fi : Cable/DSL/Fibre/Satelite) -Ping/Latency -Packet loss -NAT type -What steps you have already taken to try and aleviate your issues[/quote] [quote]Network Troubleshooting Guide [url]https://www.bungie.net/en/Support/Troubleshoot?oid=12915[/url][/quote] [quote]-Some sites for testing your connection: [url]https://www.speedtest.net[/url] [url]https://testmy.net/latency[/url] [url]http://www.dslreports.com/tools/pingtest[/url][/quote] I recommend getting your network into acceptable shape prior to submitting your restriction appeal.