Two key questions: WiFi or Ethernet? How much bandwidth do you have in each direction? I am guessing you are running on DSL... which is not always able to meet the "Broadband Internet" standard listed in the game's requirements... in many markets it can struggle to provide even a sustained 512kbps upstream. Until they recently started restricting bandwidth, the game required at bare minimum right around 1mbps in BOTH directions. But even with them clamping down, you still need to be able to sustain at least close to around 700kbps. That is not bursting mind you, but constant throughput. You also need your end-to-end latency to be consistent, with no large spikes or packet loss. The game relies on UDP and not TCP, so there is no error correction for data transfers--if a packet does not arrive in a reasonable time frame it is at risk for being discarded. WiFi is highly prone to fragmentation and other issues that can lead to erratic latency numbers, putting you at risk for dropped packets--especially if you have high natural latency to the Seattle area, and/or the cloud service portals and players with whom you get paired. You should be running on ethernet for best results on this front. Those are two of the biggest issues we regularly run up against... not enough upstream bandwidth because of lighter weight internet plans, or various issues that cause end-to-end latency to drift too far out of spec. If EITHER of these crucial aspects of your internet service are not up to snuff you WILL have issues.