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11/20/2019 8:01:13 PM
2
Cross Save - Unlinking Lost PSN Account
Hey there!
I'm attempting to setup cross-save with my various accounts, but I have an old PSN account I do not remember how to authenticate with and haven't been able to recover from PSN support. The Cross-save requires all of your accounts to be authenticated before proceeding. In order to unlink the PSN account, I'm also required to authenticate!
So I'm in a bit of a pickle and would appreciate any help!
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You need to contact PlayStation support to try and recover the account. If unsuccessful you cannot activate cross-save using your current Bungie profile. The other option is to create a new Bungie profile, however this will cause you to lose all special promotion items, such as redeemed emblems, as they are tied to your profile and cannot be transferred to a new profile.
