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11/17/2019 8:57:27 AM
3
DLC 40% off + Season Pass owned
Hi,
I bought the Shadowkeep DLC yesterday and not even 3 hours later it was 40% off on Steam. Can I get a refund for these 40%?
Also I already owned the Season Pass. Why don't I get 1000 Silver instead? I payed for it.
Cheers
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1 ReplyEdited by SonicFusion: 11/17/2019 10:11:33 PMAllo there, You'd need to speak to steam about possibly refunding you the 40% as for the silver, please fill out the [url=https://www.bungie.net/en/Help/Troubleshoot?oid=13657]missing silver form[/url] so Bungie can look into it. You will need to be signed into Bungie.net to do it.
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Edited by suttungur: 11/17/2019 9:07:10 AMAny refunds or compensation requests should be done via the platform support, in this case Steam customer service. From personal experience, Steam does not do price-matching for deals that occur after purchase.
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You need to contact Steam as they are the retailer and who sold it to you. Bungie are a game developer not a retailer.
