You would need to fill out the missing silver form, they are the ones who handle your situation.,
https://www.bungie.net/en/Help/Troubleshoot?oid=13657
English
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I did it already, but I got standart answer about "Negative Balances". Then I explain my situation further and have no answer. Thats why I post here.
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posting here will not help. You have to deal with them. So, you can re-reply to them or wait for another answer.
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I have seen bungie support helps people here sometimes. I just don't know what else to do. I try to re-reply to them again. Thanks.
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every post regarding missing silver I have seen here the bnghelp sends them to that link.