Hello,
I accidentally had cross save enabled when I logged onto the PC version after purchasing Shadowkeep deluxe edition. Now the season pass is locked to my Xbox characters and cross play has been disabled. I have seen other players who have been able to have a one time switch over. How do I go about requesting this? I have no plans to play the Xbox characters moving forward.
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The season pass is account specific. The licence only works for the account it was bought on.