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10/9/2019 8:56:47 PM
1
Destiny Retail Purchases
I recently bought a new, packaged retail copy of Destiny: The Taken King on PS4 from Walmart. I was pleasantly surprised to see it in an official store and wanted to give Destiny 1 a chance and when I opened it, found out the DLC codes that came with the game expired by ***two years.*** I tried contacting Sony, found out I needed to contact Bungie. Went to Bungie's "Contact Us" page and found out there is LITERALLY NO WAY to contact them. No support for phone calls, no live chat, no nothing. Here I am, posting it on the forum, wondering if Bungie will ever respond, if there is a way to contact them at all, if they will ever compensate for a new copy in which I didn't know the codes inside expired. Please help.
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2 RepliesYou will need to go back to Walmart, and get them to refund you for that purchase. They sold you the product, which included expired codes. In all honesty, they should not have those copies out for sale, because the bulk of the content that is supposed to be included has expired. Explain to their customer service staff about the expired codes, and they should not hassle you on providing a refund. Your best bet is to purchase the game directly through your console, as the expansions are all digital licenses anyways. If you are insistent on owning a physical copy, just buy a used disc for the base game. Again, none of the expansions are on physical discs, only digital.
