A quote from what user "thecanisDIrus" said earlier because it applys to so many of us
It's Day 5. Listen, don't ask me how this happened — I don't have time to explain what I don't have time to understand! Our Guardians attempted to manipulate the "Bungie-to-Steam" portal system. They're all now trapped in a nonlinear loop!
Oh my cotton socks!
The Garden of Salvation raid opens today and those of us who wanted to raid day-one have had that opportunity taken from us. (Not unlike a certain robot friend's sparrow was taken from him!) No chance at a first 24-hour clear (buh'bye sweet emblem). And more importantly, still not even a glimmer of hope that we'll be able to play anytime soon.
We sit here in our corners while our fellow guardians, friends and clanmates finish the Shadow Keep launch content and start to run the new raid. We know you're all extremely busy fixing bugs, tweaking things and getting the Garden raid up for the fortunate majority but we really need some help here.
It is today as it has been since launch. Characters and licenses appear on Bungie.net but the transfer fails in some way and nothing is reflected in Steam aside from D2/Osiris/Warmind licenses. No guardians etc. We can't even play old content on our characters - it's all gone.
Can we please, PLEASE get some more detailed information on what is being done to fix the issue and when we can expect a fix. What's the plan? If it cannot be fixed immediately we deserve a path forward. It's really not fun being Looped!
-"ThecanisDirus"
For my situation I am subject to the "ERROR TRANSFERRING ENTITLEMENTS" issue! I see all my guardians in the bungie net character screen but when I go to switch my stuff it shows only my battle net name and number. No silver, No characters, no profile picture! I carry on to a screen that lets me know it found me a steam account.(I preordered shadow keep on that one). I continue past that and it leads me to the never ending loop of "ERROR TRANSFERRING ENTITLEMENTS"
Thats how it's been for the past 5 days...I really appreciate all the hard work being done by you guys but seeing all my friends, longtime clanmates of the last 5 years or new people who I recommended to new light, have a blast and being struck in an endless loop of errors is demoralizing. Please just give us a progress report :( or a little bit of hope
-Metzgerchef
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i wish they prioritised people with issues i havnt been able to launch the game at all and i missed raid day would of been so much fun by the time we get on it redeem would of 2 man it :/ what a waste of hype