I have D2 on ps4 . After trying the cross save, it not let me deactivate the cross save because of this error message.RESOLVE ERROR 1
AND I CANT PLAY WITH MY CHARACTERS ON ANY PLATFORM NOW!!!!! KEEP THE SILVER JUST PLEASE GIVE ME MY GUARDIANS BACK!!!!!
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You can find more information in this Help article: https://www.bungie.net/en/Help/Troubleshoot?oid=48099