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Edited by Kell of Kellogs:
7/9/2019 4:26:41 AM
44
PSA - Ryzen 3000 and Destiny 2 - Game not launching
Hello everyone,
Upon further digging, playing around and all kinds of other stuff I have come to one conclusion:
Destiny 2 [u][b]WILL NOT[/b] [/u]work with Ryzen 3000 series processor until the game is patched. I have confirmed this myself and also referencing this thread:
https://www.bungie.net/en/Forums/Post/252735601?sort=0&page=0
Upon taking out my new processor and board (Ryzen 5 3600x and Gigabyte Aorus Elite) and putting back my old system (3770K and Z77 Sabertooth) on the same windows install, Destiny 2 launches without issues. No amount of fiddling with resolve this. I have tried literally every single thing including a clean install of Windows, latest drivers, setting Destiny 2 as Admin and run in Windows 7 compatability mode, etc.
Until Bungie can update the game, Destiny 2 will not run on a system running Ryzen 3000 series processors.
Symptoms:
When you launch Destiny 2 from Battlenet, it will say it is launched but nothing happens. Upon looking at task manager, Destiny 2 will stay inside of Battlenet process, use about 10-17% cpu, about 158.2MBs then after abotu 5-10 minutes reduce to 128MB. No network usage, no disk usage. Just hangs.
[b][i][quote]Hello,
Are you able to create a crash dump for the game? When you try to log into the game and it hangs, right click on the process in Task Manager and select "create dump file." Then, paste it in a text site such as PasteBin or DumpText and share a link to it here.[/quote]
This will likely not work. The dump is HUGE and thousands of lines of text. Best to upload the dump to one drive, dropbox or google drive and post it here!
Hello everyone,
Bungie needs dump files. The way we can get them is the following:
Open Destiny from battlenet.
Go to task manager. At the top, select view > expand all
Look for Destiny 2, right click it and click "Create Dump File"
If it is grayed out, then do it for the entire battlenet app.
The location of the dump will be \<your user name>\AppData\Local\Temp\Detsiny 2.DMP
Upload the dump to dropbox, one drive or google drive and post a public link here.
You can also open the dump in notepad and copy its contents and post to https://pastebin.com/
Issue is that it may take a while...
[/i][/b]
-
4 RepliesEdited by Pickles Von Brine: 8/17/2019 7:51:17 PM[b]everyone, check your motherboard support page for bios update containing agesa 1.0.0.3ABB. This has the destiny 2 fix. Alternatively, download the latest and chipset driver for your chipset from AMD directly. AMD has issued a fix to their partners and mobo manufacturers should be rolling out or have finished rolling out the bios update for your board. If the updates are not available for you the. You just have to wait. It is outside of AMD and Bungie at this point and in the hands of motherboard manufacturers. AMD provides their agesia update as a binary that the manufacturers have to integrate into their bios. If your board does not have the Bios update after 7/31/2019, then you have to use the chipset driver directly from AMD. It will be the latest one. The version number: 1.07.29.0115 <- this will fix your Destiny 2 issues without a bios update if none are available from your motherboard manufacturer. https://www.amd.com/en/support Go there, select chipset > Socket AM4 > Then your chipset itself. The chipset driver works on all systems from B350 to X570[/b]
