As is mostly detailed in the linked thread... I have not once received a single response or assistance with any issue I've ever tried to reach out for help... Not in the forums here, not from @bungieHelp on twitter, and not on reddit either. The one time I tried to submit a ticket I was basically told that it was not the right department and it was closed without any attempt to direct me to someone that could properly assist. I've invested so much time and money on Bungie over the years... over a decade... only to be completely ignored whenever I have an issue... whether it involves an account or a technical issue that appears to be on the development end. I cannot keep justifying buying Bungie products in the future if I know full well at this point that I will never receive any customer support when I encounter a problem. I like to think I'm pretty understanding, at least to a point, but everyone has their limits. After years of being ignored I'm reaching mine. I want so much to believe that you guys can and are better than this, but at this point I feel like I'm just lying to myself. I predict just like every other thread I've made, this one will also fall on deaf ears, be completely ignored, and be downvoted into oblivion by other users if anything.