I got today a restriction for communication on xbox live because of messages I have sent.
As someone which doesn't soeak english fluent nor being able to fully understand the CoC complexity in case behavior, I want to ask you experts what exactly counts as "negative message content" on the lowest possible level?
As far as I know I got the restriction because of a message which "hurt" somehow an other player on xbox live, but I don't know how a "You're lagging like shit" or "Fix your fukn network" is a insulting message. Yeah, it carries frustration but that's nothing in my eyes which is a direct act against the CoC?
Any ideas what counts as unallowed behavior in messages?
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Its a zero tolerance policy, and its handled automatically by algorithms. An actual person has not even reviewed your communication yet, and will not unless you submit a support ticket. If you did actually swear in writing, submitting a support ticket is the last thing you want to do. Unless it was in a context of "Great game guys! That was f***in awesome!" or something. In any case, its not the end of the world. You will get your chat back soon.