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Edited by XoHydroX:
3/29/2019 11:18:20 PM
3
Forsaken and season pass Missing
so i logged into and seen i do not have the free dlc or my paid for forsaken and season pass any more after i paid like $60 for each so i message blizzard they run me over the steps they said it shows i have it all tried loggin in and out of r the game and even the desktop app and still nothing .
Error Message
The Destiny 2 forsaken annual pass requires ownership of destiny 2 curse of osiris warmind and forskaen content if you have already purchased thses expansions and feel that you have received this message in error please visit help.bungie.net
From Blizzard
Hello again, Kyle.
This is Game Master Vannthur, and I'm sending this in follow-up to our chat.
As we discussed, this account does have Destiny 2, Destiny 2: Forsaken, and the Destiny 2: Forsaken Annual pass, so you should be able to access all content in this game.
Hopefully either scan/repair or uninstall/reinstall works, but if there are any issues after trying those steps, contact Bungie through their forums at www.bungie.net
Thank you again for your time today, and don't hesitate to let us know if there are any other questions or concerns needing our attention. =)
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4 RepliesEdited by BNGHelp6: 3/31/2019 5:05:41 PMHey there, Hydro. Appreciate you reaching out to us about your issue. Looking into your account, you own Destiny 2 and the Forsaken Annual Pass, but you don't appear to own Forsaken (Or, at least, it's not attached to your account right now). To attempt to restore your Battle.net licenses, please try the following: [quote][b]1.[/b] Make sure that you are logged in to the correct Battle.net account that owns Destiny 2. [b]2.[/b] Try logging in on another location to see if you can play or not. [b]3.[/b] Try uninstalling and reinstalling the game. [b]4.[/b] If the above didn't work, try the following steps: [spoiler] [b]1.[/b] Close the Battle.net app. [b]2.[/b] Via a web browser; change your Battle.net password [b]3.[/b] Restart Destiny 2 via the Battle.net app [/spoiler][/quote]If the above didn't work, you may want to contact [url=https://battle.net/support/]Blizzard Support[/url] to see if anything has happened to your Destiny 2: Forsaken license.
