I've looked all over the forum and everyone else with this problem realize that it was either in their postmaster or that it was a part of the Playin the Odds emblem. I've checked both of these things and nothing. Yes, I've reset my rank 3 times, I have the title after all. Yes, I've inspected Playin the Odds and within the configuration settings it says that Ludo hasn't been obtained. I would also like to say that I've tried going to orbit, playing another Gambit match, changing characters, restarting the game, etc.. Obviously something isn't right.
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Hey Conflict. Thanks for reporting your issue to us. I've gathered your information so someone can look into it. You may have to reset your rank again for the emblem to drop, but we're gonna start an investigation.
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Just to make sure: Did you do all 3 Resets [b]in a Single season[/b]? Did you visit the Drifter to see if he has something to offer?
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As mentioned by Luca, have you checked the Drifter? He might have a package for you or just offer you the emblem. If he does, follow the video to equip it.