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1/17/2019 6:33:17 AM
1
Xbox - Connection Issues & Errors - Google Fiber
Greetings, friends! I've been having a lot of issues getting/staying connected and things went to a new level last night.
Below is a detailed breakdown of my issues and findings:
[b]General Information[/b]
- Location: Kansas City, USA
- ISP: Google Fiber
- Config: Router away from other devices, factory reset the box, etc.
- System: Xbox One X (DMZ on my router)
[b]Xbox Detailed Network Report[/b]
- Up: 268 Mbps
- Down: 1145Mbps
- Packet Loss: 0%
- Latency: 30ms (during matchmaking)
- MTU: 1480
[b]Event Timeline[/b]
- Power up Xbox from powered off state
- Launch D2, load character, try to get to the Tower
- Immediate "Canary" error
- Back to loading screen, immediate "Marionberry" multiple times
- Repeat several times...finally works?
All thoughts or suggestions welcome!
-
3 RepliesHello CK. Appreciate you reaching out to us about your issues. #canary You may want to review our MARIONBERRY and CANARY articles for more information about those issues. If you are on a wireless connection, a wired connection is recommended to play Destiny. If your internet connection is being used for anything else besides playing the game, such as watching a movie or streaming, it's recommended to quit those programs. You may want to review our guide on [url=https://www.bungie.net/en/Help/Troubleshoot?oid=13603]improving latency and packet loss[/url] to see if that might help.
