I just did my fifth valor reset. I am absolutely certain it was my fifth because I have been keeping careful watch. I did my fourth last weekend during triple valor and i even checked the triumph progress to make sure it was my fourth.
Now I just did my fifth, but neither the triumph progress or my redrix quest advanced. Why? I'm genuinely confused and angry because I don't have another 20 hours to reset a sixth time. How do I go about fixing this?
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I did my five and went to check the Crucible triumph as well for the same step. I actually went to my settings, switched profile (log out may work as well), then just signed back in. The step automatically updated then. Hopefully, this works for you as well!
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U need to complete a match after resetting for the fifth time for it to actually count.