Law suit, it's the only way. Their ToS means nothing when they don't uphold what's a responsibility they should be assuming. I'm working on one myself for the same issue.
English
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You're the hero we need
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If you could somehow show standing, perhaps cause & damages outside scope of ToS, and get a class certified, MDL (Multi-Disctrict Litigation) will get their attention real fast.
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As stated, I went by the ToS in my actions, they have refused to. As stated, this is all documented.
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Please post on here if anything comes from it. I'd love for someone to stick one up Bungies dumbass. Just make sure they don't ninja clear it off the forums. Good luck brother!
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Edited by ITZ Baddy: 11/5/2018 5:26:56 PMThank you and I will. I tried to contact their team, settlement, can't think of the proper wording, but they refused to contact me back. I tried to play by their rules, and it's documented.