I know, I know, hypothetically, yes, he coudl’ve. But have we ever read or heard or seen any evidence of Shaxx removing his helmet? In that one lore collectible where Mara Sov... [i]invites[/i] Shaxx over, it says “The helmet stayed on.” Now this may just be some suggestively misleading language, but what if its not? What if Mara Sov was [i]hoping[/i] for Shaxx to take off his helmet? Is there some secret he hides behind that one-horned mask? We don’t know what race Shaxx even is, do we? The whole thing seems rather suspicious...
Edit: the specific lore entry is The Mark of the Great hunt. And on an added note, it says he’s drinking coffee...but with a helmet on?
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Well the helmet Stayed on and I can make theory’s why. Mara summoned shaxxs out of dreams and illusions or whatever. Mara Never saw shaxx with his helmet off so the illusion shaxx based on her memory’s had the helmet stay on because she hasn’t seen his face. Just a theory though. And for shaxxs face, we don’t know.