Hello,
I recently bought Destiny 2 as I thought it's a great game.(I have never tried the trail version). I bought the normal game. ( and I am not running an old version)
However, every time I try to start the game I get greeted by the error code saxophone.
I have tried:
* Uninstalling battle.net, Destiny 2 and deleted all cache. and installing it again.
1. Completely uninstall both Destiny 2 and the Battle.net application
2. Delete the following local cache/settings directories: %APPDATA%\Bungie\DestinyPC
3. Reinstall both Destiny 2 and the Battle.net application
* Run battle.net and destiny 2 as Admin
* Checked if the game was on my account
* restarted my computer
* Restart battle.net
* Lounch the game using the .exe file in the folder
* I checked if i had any virus scanner or any other software on my pc that could have blocked it
* turned of windows devender
* Tried to start the game during the free trail weekend
* Scan and repair
* made sure it whas in my purchase history
What worked:
Lastly I tried playing it on a different pc, on which it turned out to actually work, but as that is not my main pc I'd rather not play it on there.
I really hope someone here knows how to help me.
With kind regards.
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Hello, and thank you for your report. Here are some steps you can take to potentially solve the issue: • Delete the following local cache/settings directories: o %PROGRAMDATA%\Battle.net o %APPDATA%\Battle.net o %LOCALAPPDATA%\Battle.net o %APPDATA%\Bungie\DestinyPC (I see that you've done this one already, but I would recommend trying all four together) [b]*WARNING* Deleting these will cause you to lose persisted settings, such as logged in users, keybinds and graphics settings in Destiny, etc.[/b] The directory names above are actual paths that can be used in Windows Explorer. For example, if you enter "%PROGRAMDATA%" in the Windows Explorer address bar, it will automatically take you to C:\ProgramData (default), which is a hidden directory. Let me know if this does not solve the issue.