Honestly, being a solo player in D2 is depressing when every cool-loot activity requires 3/6 people.
At the moment, heroic strikes are arguably more difficult with the recommended number of players, so why can't we either get Nightfall singles-matchmaking or scaled encounters that are harder than running a trio, but not quite "beat your head against a wall" hard?
Waiting 30-45 min on hold for a pair who won't speak to you because they don't need to doesn't count as a fix. It's a disgrace.
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Get some friends