It's been a little while since the last time I played Reach (still less than a year), but apparently there's some new update allowing me to "take my Spartan online". You're presented with an ultimatum: be reduced to a default Spartan or go online and lose almost all of your credits. Initially, I said "no", and didn't realize that it meant my armor specifications wouldn't show up in the game. So, I went back and, reluctantly, chose Option 2. I lost almost all of my credits, most of my armor modifications, and dropped from Commander Grade 3 to Lieutenant. Needless to say, it killed my desire to play at the time. Hours of in-game progress gone. Is there a remedy for this, or does Bungie not care about anything that isn't Destiny?
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Bungie? 343 are the ones in control of Reach now.