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4/29/2018 8:03:45 PM
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Wrong information on Bungie.net profile after linking PSN / Battle.net Account and tried to recover information/unlink accounts

Dear guardians, In my last topic unfortunately the provided information did not help. I've been searching the internet, this forum and everything for a solution, but I'm really unlucky :-( Maybe I haven't described my problem in the right way, so I give it another go. This was my first post about my problem: https://www.bungie.net/de/Forums/Post/244762981?page=0&sort=0&showBanned=0&path=1 _________________________________________________ [b]Problem description:[/b] As you have to have a battle.net account for playing the game and wanted to join a clan, I logged in with my battle.net account on bungie.net. I'm a destiny player since destiny 1, so I remembered that I have an old PSN account on bungie.net I wanted to link both accounts. So while I was signed in with my battle.net bungie profile I linked my old PSN account into it. Afterwards, I noticed that all the information is gone, including the information since when Im registered on bungie.net. [b]Possible solutions and outcome:[/b] I followed the steps of the unlinking the authi on the account I wanted to keep (PSN). I noticed that it still says "since two days on bungie.net", the battle net bungie profile time-on-bungie is reset on 0 days.... [b]Others:[/b] I'm still able to log in on both accounts - so I have my battle.net bungie profile and my PSN profile, but the PSN profile includes the wrong information. [b]questions:[/b] a) I know I probably messed it up, but is there any way to really recover the information for my old profile? b) Is it a problem that both accounts use the same e-mail address? Thank you :-)

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  • It sounds like you have the psn still attached to the new Bungie profile. You can try: 1. Linking blizz account back to new profile (which has psn already attached). Do this by signing into Bungie.net using psn, linking blizz, signout of Bungie.net then sign back in using blizz, and unlink psn. 2. Sign back out of Bungie.net & go to sign in using psn. It should ask you to recover profile.

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