JavaScript is required to use Bungie.net

Help

Help us help you.
1/26/2018 5:43:19 PM
4

PSN Black Screen w/ Permissions Error

Her we are day three. I wish I could say I welcome you with open arms, but I would be lying. Three days in the deepest, darkest circle of hell. Three days of being Destiny and Destiny 2 clean. And what do I get for this arduous journey? Well, much like any addict, an extremely bad case of the shakes, nausea, a freaking migraine that could kill the world and the cold sweats! Over the last three days I have contacted Sony five times. The first resulted in futility. The second, with me having to re-establish my personalization and settings customizations. The third with a database rebuild and the same as the second. My third adventure with Sony led to a little more fruitful rewards, namely Sony acknowledging they were to blame for my current misfortune. But alas, my latest encounter with my nemesis leaves me reeling and speechless. Sony has apparently retracted their previous claim to blame ownership. In my phone call with them today, they are saying the fault lies with my ISP. Sony says it is a Port issue and I need to contact them and have them enter a list of ports and this should remedy my current dilemma. Rubbish I say!!! Absolute hogwash! Logically observing the current issues leads me to a different conclusion and question. How is it the fault is with my ISP? Does that mean all the other players experiencing and sharing my plight are also in the same boat? That would mean multiple ISP's are experiencing port issues. And not just here in the dear old US of A. But around the world. Furthermore, if it was an ISP Port issue, shouldn't it have reared its ugly head prior to now? Looks like my current answer to the problem from Sony only leads me to more questions. The most pressing of all being, what the hell is going on and when will I be able to play Destiny, or any online multiplayer game, again?!? SMH!

Posting in language:

 

Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

View Entire Topic
  • Edited by stewy: 1/26/2018 6:10:48 PM
    If you are able, do the 2nd PS4 log in. It works, just not everyone has a trust worthy 2nd PS4 to log into, if you have a family member or close friend you can ask, change your password when it's complete. This is how to accomplish it, it will ensure you a better wknd. https://www.bungie.net/en/Forum/Post/242439826/0/0 You can also try using the psn app on a phone as an alternative to a second ps4, if you already have this app uninstall it/ reinstall it while your bad PS4 is off. If you don't have the app at all download it and install it and sign into your psn account. After all of that turn your PS4 back on and try logging in. The 2nd PS4 strategy had a higher success rate though

    Posting in language:

     

    Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

    6 Replies
    You are not allowed to view this content.
    ;
    preload icon
    preload icon
    preload icon