Finally I can agree with you on something.
Ever tried to get a correct sandwich from Subway?
Reminds me of the incompetant morons running the show at Bungie.
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Is he trying to say customers are entitled pricks? Cause he's not wrong lol You get two types, the customers you love and would give them the BEST sandwiches you can make and the customers whose souls even Satan himself would reject. I'm not defending him or Bungie, but lol, I can't say he's wrong.