I am a software engineer and I agree with your post about the amount of man hours it takes to create a game like this. However, I believe the decisions made about the design and direction of the game were completely misguided and wrong.
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This. Blaming the entire team for the decisions of a small group of directors is ridiculous. The executive team led this project to where it is now, and it's on them for how it turned out. It baffles me how they arrived at some of the decisions they made though, I have to wonder why they made such massive changes to simplify the whole experience. Even "casual" players should want more depth than what we got.