I agree. As a developer also, I consistently see a lack of understanding of what it takes to do software and game development. I can't blame anyone, they just don't know. Players think Bungie has unlimited development resources and should be able to fix anything by tomorrow. It doesn't work that way. Something that appears to be a simple fix isn't always a simple fix. Even if it was, code changes have a process they have to go through and it takes time. Since Bungie doesn't have unlimited development resources, players needs to realize all development work is prioritized so the most important items get done first. A player may think their problem is important, but an understanding of the prioritization process is needed. A couple of key items is how many players does a problem affect and are there any workarounds. The fewer the players affected and the more or better workarounds, the less priority any one thing has. An example is all the calls for LFG like options in the game. I'm certain it's not a high priority because of all the sites like LFG and the100.io. Bungie likely considers those sites viable workarounds so the priority on adding it to the game is low. If those sites didn't exist, then the priority would be higher.