I think you're forgetting the loot cave. Bungie had no problem then telling players that they were doing something wrong by not playing the game the way they intended. They even went so far as to put a scannable item in the cave to remind us of our treachery. This is just one example of the many times Bungie let the fans know that they were doing it wrong.
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So. Doesn't mean someone in PR didn't say, hey guys it's not cool to blame the community when your programming mistakes let them do it and they decided not to do it anymore.
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If that's the case I preferred honest Bungie that just told it like it is.