I was banned permanently 3 days ago and I ask questions in the forum, but I can not get a response from bungie, I do not use cheating, I only play the campaign and when I finish I was suspended. I pay it and I can not enjoy it because the prohibition does not leave me.
I've been posting post similes to them a few days ago waiting for Bungie to give me some help, but since "they reserve their rights" I can not wait long, although from what I saw in the forums, someone took the ban.
I also saw that it can be due to overlay problems, it is worth noting that I do not use "cheats" or "hacks" since this game I was waiting for from Destiny 1, because due to problems of not having PS3, I could not play it, AND Now that I have a decent PC and the possibility of playing it, this is the permanent ban that to top it off, they do not tell you the reason, they ban you and it's frustrating beyond the money spent, not being able to play it ... and I do not speak only for me, but for the rest of the community that I see that has the same problems and Bungie is not able to answer you, while I see post with "small" problems and are answered immediately, of course, Thank you very much Bungie for taking away the possibility of I can not even enjoy the game.
I hope you can do something about it, I will keep insisting until, at least, you pay attention to me and to the 400 people who banned by mistake.
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It happens, sorry dude. The autoban system randomly banned thousands during launch. Just refund it on Blizzard or chargeback. Doing a chargeback on PayPal or your credit card charges Bungie an additional ~$20. Speak with your wallet.