It's horrible to be doing a public even and not be able to communicate with the people around you to convey to them how to do turn it into a Heroic, or to ask anyone if the want to fireteam up to do more events together or just talk to the people around you...
I want to play with random people and not have to go out into a website and sit around trying to form a fireteam in discord or wherever when I could just chat in the tower and get a group faster.
So Bungie, you release this on PC and leave a crucial thing like global/region/zone chat out, not cool.
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Totally agree with you! And I would gladly see a "clan chat" too.. what's the point having a big clan if you cannot communicate with them without a third party program?