I don't disagree with your last point, but you can't ban someone without informing them and just allow them to purchase your product, knowing they won't be able to play it.
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Edited by GrundleBeans: 10/25/2017 10:31:45 PMMost games don't inform someone in advance with a warning that they're about to be banned. And how would Bungie inform people they've been banned if they've never played D2 on PC in the first place? That doesn't make any sense. They aren't scanning people's computers for known threats when people go to check out and purchase. There's 4 different places to buy the game that aren't run by Bungie. If anyone should be mad they were allowed to purchase they should be mad at the places they purchased from for not scanning their computers or asking them to verify whether they've got banned stuff on their computers. Bungie already gave out ample information and time about what things will get people banned and what is allowed. Anyone who got banned during the beta and assumed they could buy the game and play without still being banned is entirely their own fault for assuming.
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I wasn't saying inform them they are about to be banned. I was referring to being banned AFTER beta finished. Either way, none of it makes sense and it's still a shady situation. We can agree to disagree on this one.
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There's two possibilities with being banned after the beta: 1) They were reported during the beta and the case didn't reach investigation until after it ended. The person still did something wrong though. They likely would have been banned after their purchase regardless, but at least Battle.net is giving out refunds from what I hear. 2) They had something considered malicious that was caught by automation when they first logged in after their purchase. Which again, can't be warned of in advance without any or all of the 4 retailers performing some sort of desktop scan for banned things at checkout. No matter what there are no systems in place on any of these retail sites to catch bannable violations exist OUTSIDE of the game before a person makes a purchase and then later triggers it. People banned might be sent an email, but I don't know.
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What about Option 3 being the system is jacked up. I just don't by the "manual" ban part.
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Edited by GrundleBeans: 10/25/2017 11:48:43 PMI don't doubt there is likely some kind of automated banning for specific plugins and third-party software that are [i]known[/i] cheats. Every game I've played I've seen people claim they are innocent and banned for no good reason. Very rarely was it [i]actually[/i] true, but it gets exaggerated nonetheless. The dilemma is whether someone should be banned before or after they've used something to actually cheat. Bungie is taking the "no risks" zero tolerance approach it seems. That isn't to say it's necessarily right or wrong, but it does a good job of preserving game integrity. If this only affects a few thousand people (more than what Bungie has claimed), then that's a fair tradeoff compared to millions of players. If there is a problem with the aggressiveness of their banning from an automated system, it will likely be found soon. If not, then it's more likely opinions that the "system is jacked up" is imagined. Or we can always blame cheaters for ruining games for the rest of us.