There’s undoubtedly some automation to capture people deemed worth investigating, but consider the fact that a single person can probably investigate possibly 5-10 flagged cases a minute. Times that by 3-5 people investigating and that’s 15-50 cases per minute. 400 people across an entire day is nowhere near hard to accomplish.
Those who were banned before logging in could likely have been banned before in the beta or triggered an actual automated ban targeting specifically malicious software (whether the persons knew they had it installed or not). Some cheat software used on other games, even if not launched, we’ve known since the beta would cause bans.
And also, Bungie I believe said some game and computer failures are not actually bans.
So no, I remain skeptical it’s thousands and if it is, I’m still skeptical it adds up to somehow a majority being wrongfully done or some malicious conspiracy.
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I disagree with being able to investigate 15-50 cases a minute. If they were that quick to ban, then it wasn't thorough enough imo. Yes, some may have been from Beta already, but it would still be shady to ban someone AFTER beta, let them buy the game and then find out. That's just dirty.
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I said assuming it was 3-5 people doing the investigating, simultaneously. Of course it's an estimate though. I don't know how long the average case took (or why it would take long for them to think about) or how many people were actually investigating. But given the importance of PC being a first for them and they importance they've put on it, It's not at all out of the question that they would put more than a couple people on the job and be able to get a lot of investigating done in one day. [quote]Yes, some may have been from Beta already, but it would still be shady to ban someone AFTER beta, let them buy the game and then find out. That's just dirty.[/quote] No more "shady" than it was to ban people who violated the clearly written policy and listed software prior to the beta. If some genius got banned in the beta and then goes out and still buys the game, that's on them.
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I don't disagree with your last point, but you can't ban someone without informing them and just allow them to purchase your product, knowing they won't be able to play it.
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Edited by GrundleBeans: 10/25/2017 10:31:45 PMMost games don't inform someone in advance with a warning that they're about to be banned. And how would Bungie inform people they've been banned if they've never played D2 on PC in the first place? That doesn't make any sense. They aren't scanning people's computers for known threats when people go to check out and purchase. There's 4 different places to buy the game that aren't run by Bungie. If anyone should be mad they were allowed to purchase they should be mad at the places they purchased from for not scanning their computers or asking them to verify whether they've got banned stuff on their computers. Bungie already gave out ample information and time about what things will get people banned and what is allowed. Anyone who got banned during the beta and assumed they could buy the game and play without still being banned is entirely their own fault for assuming.
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I wasn't saying inform them they are about to be banned. I was referring to being banned AFTER beta finished. Either way, none of it makes sense and it's still a shady situation. We can agree to disagree on this one.
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There's two possibilities with being banned after the beta: 1) They were reported during the beta and the case didn't reach investigation until after it ended. The person still did something wrong though. They likely would have been banned after their purchase regardless, but at least Battle.net is giving out refunds from what I hear. 2) They had something considered malicious that was caught by automation when they first logged in after their purchase. Which again, can't be warned of in advance without any or all of the 4 retailers performing some sort of desktop scan for banned things at checkout. No matter what there are no systems in place on any of these retail sites to catch bannable violations exist OUTSIDE of the game before a person makes a purchase and then later triggers it. People banned might be sent an email, but I don't know.
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What about Option 3 being the system is jacked up. I just don't by the "manual" ban part.
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Edited by GrundleBeans: 10/25/2017 11:48:43 PMI don't doubt there is likely some kind of automated banning for specific plugins and third-party software that are [i]known[/i] cheats. Every game I've played I've seen people claim they are innocent and banned for no good reason. Very rarely was it [i]actually[/i] true, but it gets exaggerated nonetheless. The dilemma is whether someone should be banned before or after they've used something to actually cheat. Bungie is taking the "no risks" zero tolerance approach it seems. That isn't to say it's necessarily right or wrong, but it does a good job of preserving game integrity. If this only affects a few thousand people (more than what Bungie has claimed), then that's a fair tradeoff compared to millions of players. If there is a problem with the aggressiveness of their banning from an automated system, it will likely be found soon. If not, then it's more likely opinions that the "system is jacked up" is imagined. Or we can always blame cheaters for ruining games for the rest of us.