it would seem that there’s a problem with the game if so many different people feel the need to say the same thing over and over

The vocal minority are the loudest. They don't speak for the millions of people that play the game. More people go online to complain then give praise. In any industry not just gaming. The game has flaws but every single game ever made does.

so many hardcore players that visit the forums having the same or similar complaints is probably indicative of a problem. look at overwatch’s forums for example. although that game is known for toxicity in-game, the forums have never even been close to how flooded D2’s are with complaints. and the complaints about D2 aren’t just isolated to these forums, as many of the top-voted reddit posts in recent days have been about similar issues (tokens, pvp being boring, etc)

And they are allowed to express their opinions but toxicity won't make it be fixed any faster. All I'm saying is that there are a ton of people that love this game and don't think it's as bad as people are making it out to be. I barely have anything to "complain" about because this is a really fun game to play. I also didn't no life this title because I don't have time to so I have plenty to do and are not bored at all with what I have to play.

are you mainly a pve or pvp player? b/c the pve seems to be mostly fine aside from the token system being inferior to what we used to have and the lack of motivation to do strikes, so pve players would probably be less upset with the current state of the game. I feel like it’s mostly pvp players (myself included) that do not like the current state of the game as many of the changes made have been received extremely poorly, such as the decreased focus on individual plays, high TTK, slow mobility, mediocre maps, and lack of playlists, as well as the poor connection and lack of dedicated servers or at least ping indicators. I didn’t no-life it either as I just reached 305 on one character yesterday