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7/31/2017 4:27:24 PM
2942
Bungie does not have a customer service email or phone. If you have questions regarding in game issues, technical troubleshooting, or anything else, please feel free to ask.
English
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Hello there, Unfortunately, the cool downs from disabling cross save or buying silver cannot be bypassed.
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Is there a way I can get my bungie name changed?
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Hello there, The name change feature is targeted to be release around the launch of Witch Queen.
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Hi okay thank you!
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I completed the presage quest, got the item at the end and everything, but Zavala didn’t have the Dead Man’s Tale
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You need to wait for the countdown to finish.
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A friend of mine new to the game, got the message that Forsaken is free until Witch Queen is released, but when he goes to get it, it's still showing $20 through Steam. Is this because he's going through Steam, or something else?
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The Destiny 2: Forsaken campaign is free for all players until February 22, 2022, and can be started by visiting the Tangled Shore.
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I haven't received a end of year analysis which I'm fine with. But can I at lest get a something telling me my exotic and class usage
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Why is it that I preorder a dlc have it for so long a now I need to buy it again I’m not happy I’ve wasted all that time and effort for nothing I want a refund or a discount not a happy customer
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[quote]Why is it that I preorder a dlc have it for so long a now I need to buy it again I’m not happy I’ve wasted all that time and effort for nothing I want a refund or a discount not a happy customer[/quote]
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Hello there[url=https://media.giphy.com/media/KOVlHmbBA09XO/giphy.gif],[/url] I would recommend trying to [url=https://help.bungie.net/hc/en-us/articles/360049196071-Accessing-and-Restoring-Licenses-to-Destiny-Content]restoring your licenses[/url] first. Unfortunately, if that doesn't work, Bungie has no control over the licenses, so you will have to work with the store's support team to have them verify your purchase and restore any licenses as needed. They would also be your point of contact if you are wanting any sort of refund. [url=https://support.xbox.com/en-US/?xr=footnav]Xbox Support[/url]
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What do you mean about license
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When you make a purchase from the market places you are buying a license to play said content on their platform. In your case, you bought a license to play an expansion from Microsoft on their Xbox platform, this assuming you did not obtain the license via gamepass. The platform (Microsoft) completely controls the store and licenses. So they are the contact if something goes awry with them.
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Refunds are through your consoles platform. However to your issue. Microsoft removed destiny from gamepass. They also removed some individuals paid license as well. So you will need to contact Microsoft.
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I played destiny in a VM (Virtual Machine) sense I prefer Linux but when battleeye has came for Destiny and I heard of it not playing well with VMs. They claim that they will ban if you try to hide that you are using a VM. But I don’t know how to do that so am I going to get randomly ban do it mistakenly thinking I’m try to do something bad?
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https://help.bungie.net/hc/en-us/articles/360049517431-Destiny-Account-Restrictions-and-Banning-Policies Under the why I was banned section: [quote]Modified operating system files including emulators and virtual machines[/quote] So yes, you could get banned playing D2 through a virtual machine. If you're on Linux your best two options to play D2 are Stadia or nVidia's GeForce Now streaming service.
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I have a question I cant seem to get the answer to. In regards to bumgie rewards. They say I've claimed them, I've met requirements my email is the same across the board and verified. But I still don't get the rewards in game. I dont know what else to do.
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Hi I’m not getting any points or stuff in crucibles and my streak won’t reset
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Me and several other players in the community have been getting the beet error code every time we try to load into ANY content. I have tried several things, invluding, getting a 300 dollar solid state, upgrading my internet plan, replacing my motem and router twice, and port forwarding. I love the game i do. But i cant play it like this. Its straight up insulting. And it needs to be fixed, im open to suggestions on my end, but at this point i have tried everything and if anyone wants i can screen cap the problem, but in my experience over a 30 minute window im able to load into 2 activities and geet the BEET error code about 10 times. Im sick of it.
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So when I recently got back on destiny 2 I accidently made my username guardian.....with random number. How can I get my normal PS name bacK
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When the option to change your user name becomes available. Sometime when witch queens drops.
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I bought beyond light when it came out but now it’s saying I have to buy it again and it’s completely behind a pay wall as far as things like stasis etc, what do I do
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Log into your account at microsoft.com and then go to your purchase history. Find your purchase of Beyond Light. There will be a status on the purchase. If the status shows anything other than Completed then your purchase actually never finalized. If you are or were a Game Pass subscriber, you may never have noticed the purchase didn't complete because Game Pass was giving you access to Beyond Light up until December 2021 when all D2 content was removed from XBox Game Pass. If the status shows anything other than Completed you will need to contact Microsoft for further assistance.
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Hi so I wanted to get the lightkin armor for my warlock but I didn't buy the season pass that it belongs to, and to try to make it with the umbral engrams it says I need that pass but when I go to acquire it I'm told that I need to purchase Destiny 2: Beyond Light Deluxe Edition Upgrade, but why I try to buy it, it tells me that I can't buy duplicate items, so what am I supposed to do here?
